TFL project services team can facilitate a smooth and pain-free installation or reinstallation of IT Systems and Power products at site. We provide full onsite services from delivery, positioning, electrical engineering, commissioning and handing over, under clear technical supervision. The job specifics will cover:
Well laid out Team Frontline service teams across the state of Kerala are ever ready to ensure that your investment in IT & Power equipments are protected and your business continues to work without interruption when you need it most. We undertake:
Annual Maintenance Contract (AMC) Services
Team Frontline offers both comprehensive and non-comprehensive annual maintenance contracts for your IT systems, Peripherals and Power control equipments. It could cover regular hours or 24x7 service support depending on the need, Spare repair/replacements, Preventive visits, Usage or age based flexible contracts. It also guarantees standard uptime.
Facility Management Services (FMS)
While it covers all the aspects of Annual Maintenance Contract services, the additional features are that the service engineers will be stationed at customer site to manage the uptime services and the required spares would be maintained at the customer site itself. This is a premium service as compared to AMC and it also provides the customer the highest level of uptime, thereby increasing the productivity of all the resources.
Annual Service Contract (ASC) Services
Our annual service contracts give flexibility to customers to choose what they need and when they need it. It covers IT products, Peripherals and Power Control equipments. The features of this service are:
Test and Repair Services
This is a bring in maintenance support services to the Test & Repair centre of the company, for customers who could afford little downtime of their IT or Power control product resources. This is possible even for parts such as IT essentials, peripherals or full systems. The charges here would be that for the services rendered and cost the spares replaced.
Our Hire/Rental Services provide you IT Systems / Peripherals / Power equipments etc. on hire/rental depending upon customers long/short term requirements on weekly/monthly terms. The other feature of this service is that it is an opex model for the client with no cost of ownership.